Data guides
Custom app or customer portal: see how much data you have, then export it.
Pick a system to see two things: how to check how much data is in it, and how to export a copy. No form, no sign-in.
Custom app or customer portal
Operations & industry
How to see how much data is in Custom app or customer portal
- Ask your developer or hosting provider for the database size and file storage used
- Ask for row counts of the main tables (customers, orders, messages)
- Check your hosting dashboard's storage or database usage page
Record database size and file storage in GB plus customer and order counts.
How to get a copy of your Custom app or customer portal data
- Contact the developer or vendor who maintains it
- Request a full database export (SQL or CSV)
- Request a copy of uploaded files
- Ask for a short description of each table
- Store everything in company storage
Ask your developer or vendor for a database export (for example, SQL or CSV) and a copy of uploaded files, along with a short description of what each table holds.
Without documentation, exported tables can be hard to interpret, so note what each one means while the builder is still available.
These instructions are written by DataFrenzy from each vendor’s public help pages. Menu names can vary by plan and change over time; the official link on each guide is the final word. Screenshots come from each vendor’s own help pages and videos or, where noted, from third-party tutorials credited under the image; dashed outlines are illustrations, not screenshots. Looking up a size or preparing an export never sends anything to DataFrenzy.