Data guides
Zoho CRM: see how much data you have, then export it.
Pick a system to see two things: how to check how much data is in it, and how to export a copy. No form, no sign-in.
Zoho CRM
CRM & sales
How to see how much data is in Zoho CRM
- Sign in to Zoho CRM as an administrator
- Go to Setup → Data Administration → Storage
- Click the Data Storage tab and note the used data storage under Storage details
- Click the File Storage tab and note the total space your files occupy
Record data storage used plus file storage used; newer accounts whose Documents tab runs on WorkDrive see file storage on a different page.
Zoho CRM’s official instructions
How to get a copy of your Zoho CRM data
- Sign in with an administrator profile
- Open Setup → Data Administration → Data Backup
- Choose to back up now or set a schedule
- Wait for the notice that the backup is ready
- Download the data ZIP and the attachments ZIP within 7 days
Admins can request a full backup from Setup → Data Administration → Data Backup. It comes as ZIP files of CSV data, with attachments in a separate ZIP.
Each plan gets only a few free backups, and the download link expires after 7 days. Emails, Documents and data from integrations are not included.
These instructions are written by DataFrenzy from each vendor’s public help pages. Menu names can vary by plan and change over time; the official link on each guide is the final word. Screenshots come from each vendor’s own help pages and videos or, where noted, from third-party tutorials credited under the image; dashed outlines are illustrations, not screenshots. Looking up a size or preparing an export never sends anything to DataFrenzy.